Customers must send their refund request within 3 days of the order marked as delivered according to your order's tracking code:
We will then review your refund request and ask for more information regarding your request. If your request is approved, we will then provide you with instructions on how to return your item(s). Once we confirm that we've received your returned item(s), the refunded will then be sent to your original payment method.
We want to make sure you are up to date on where your order is. To track your order and make sure you are always up to date on where your order is, please click the link below and enter your order's tracking number:
To receive additional help from a Rovoko.com representative, please contact us via email at customersupport@rovoko.com. As a valued customer, we appreciate your business and are eager to help provide you a smooth customer experience.